Temporary Supervisor's Board Assistant

County of Riverside•Riverside, CA

4d•Onsite

About The Position

The County of Riverside’s Department of Human Resources - Temporary Assignment Program (TAP) has an opportunity for a Temporary Supervisor's Board Assistant to support the Board of Supervisors' Fifth Supervisoral District. This is temporary position located in Riverside. This position performs the full range of clerical and secretarial duties from trainee through advanced level secretarial work in the Board of Supervisors' Office, or in direct support of the Board of Supervisors. Assignments are rotated frequently and require staff to be knowledgeable in the functions, services and operations of County government so they can respond effectively to a multitude and variety of inquiries. Incumbents are required to properly deal with sensitive and confidential information and must exercise the highest level of judgment and tact. Those assigned the more complex duties may perform lead duties over incumbents performing more routine assignments. This class has been designated At-Will by the Board of Supervisors, in accordance with the provisions provided under Article 6, Section 601E (3) of the County Management Resolution and serves at the pleasure of the individual Supervisor. This position will provide support to the Programs and Policy Team. Part-time hours: 25-30 hours a week.

Requirements

Graduation from high school or attainment of a satisfactory score on a G.E.D. test.
Two years of clerical experience, at least one year of which included program support, project support, and tracking and reporting on program & project data and insights.
Office practices and procedures followed to process a variety of documents and provide clerical support to the Board of Supervisors and Clerk of the Board; methods, procedures and filing systems used to record, store and retrieve Resolutions and other records of Board actions.

Nice To Haves

Bilingual in Spanish is preferred
Data analysis and insight skills
Experience working in a public agency
Experience working in student government at their college or university
Experience providing support for various projects
Ability to demonstrate a high level of professionalism
Possess key qualities that contribute to a positive and effective work environment.
Strong oral and written communication skills
Political awareness and discretion
Personable and friendly demeanor
Strong commitment to providing exceptional customer service.

Responsibilities

Answer telephone and public counter inquiries pertaining to Board meetings and activities.
Receive and screen a variety of visitors and telephone callers; ensure that inquiries are promptly answered or referred to appropriate sources; answer questions involving searching for and summarizing technical data, laws, policies, or procedures.
Answer routine, difficult and hard-to-handle inquiries from all County departments and agencies and the public regarding the County.
Provide information to the public or interdepartmental representatives in situations where judgment and interpretation of departmental policies and regulations are required; gathers and summarize data on a wide range of subjects requiring knowledge of the functions, services and operations of County departments.
Design or revise office forms; perform complex clerical work requiring the application of laws, policies, procedures, and specialized terminology; prepare and process materials which require the review of complex source material and a thorough familiarity with policies, procedures, terminology, and various applicable laws in order to obtain the necessary data.
Establish and maintain complex filing systems of confidential and administrative materials.
Screen incoming correspondence and follow up to ensure that deadlines are met; arrange correspondence for the Supervisor's personal reply in order of priority with appropriate background material attached for reference.
Initiate replies to routine correspondence; compose correspondence and other materials requiring the application of subject matter knowledge and discrimination in the selection of data.