Temporary Sales Support Associate
About The Position
The Sales Support Associate is an integral part of store success and efficiency, providing friendly, efficient customer service at the cash wrap and maintaining a well-kept sales floor. The role supports the flow of products from receipt through point of sale, including shipment processing, inventory organization, replenishment, and visual merchandising. Associates serve as brand ambassadors, support sales floor activities, and follow store policies and Loss Prevention guidelines. The position requires a flexible schedule, including nights, weekends, peak seasons, and high-traffic retail days such as public holidays. This is a temporary position.
Requirements
- At least 1 year of previous retail experience, such as cashier, stock, or sales experience; luxury retail service experience is preferred. A combination of education and experience will be considered.
- Current knowledge of fashion trends and marketplace competition.
- Knowledge of cash register systems and basic computer skills, including the ability to use an iPad or laptop, Mobile POS, and the Internet; ability to use a walkie-talkie and understand and read price and product release sheets.
- Strong attention to detail and organizational skills.
- Ability to multitask in a fast-paced environment.
- Excellent communication and customer service skills.
- Strong English language proficiency (for EU).
- Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, and high-traffic retail days, including public holidays.
- Ability to regularly lift at least 25 pounds and occasionally lift up to 50 pounds; ability to climb, bend, kneel, and maneuver around the sales floor and stockroom.
Nice To Haves
- Previous luxury retail service experience.
Responsibilities
- Welcome clients warmly and professionally, anticipate their needs, and provide personalized assistance.
- Represent the brand internally and in the local market, and support social media engagement.
- Operate the point-of-sale system accurately, keep the cash wrap organized, and handle cash and payment media in compliance with policy.
- Suggest add-on products, promote gift cards, and collect customer information where permitted.
- Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
- Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
- Support sales floor activities, respond confidently to customer requests, and partner with teammates or management as needed.
- Maintain housekeeping standards and adhere to Loss Prevention guidelines.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid paternity and maternity leave
- Commuter benefits
- Disability insurance
- Tuition assistance
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
