Temporary Sales Support Associate

Tapestry•Asheville, NC

1d•Onsite

About The Position

The Sales Support Associate is an integral part of the store’s overall success and efficiency, with direct responsibility for upholding the brand commitment while servicing customers. The role creates lasting customer impressions through friendly, efficient interactions at the cash wrap and by maintaining a well-kept sales floor. Accurate and effective work supporting product flow—from receipt through point of sale—is essential. The associate welcomes and assists clients, supports sales floor operations, and serves as a brand ambassador. The position also handles point-of-sale transactions, shipments, inventory replenishment, visual merchandising, housekeeping, and Loss Prevention requirements. The schedule must be flexible to meet business needs, including nights, weekends, peak season, high-traffic retail days, and public holidays. The role includes regular lifting of at least 25 pounds and occasional lifting of up to 50 pounds, as well as climbing, bending, kneeling, and maneuvering around the sales floor and stockroom.

Requirements

At least 1 year of previous retail experience, such as cashier, stock, or sales experience.
Current knowledge of fashion trends and marketplace competition.
Knowledge of cash register systems and basic computer skills, including use of an iPad or laptop, Mobile POS, and the Internet.
Ability to use a walkie-talkie and understand and read price and product release sheets.
Strong attention to detail and organizational skills.
Ability to multitask in a fast-paced environment.
Excellent communication and customer service skills.
Strong English language proficiency (for EU).
Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
Ability to lift at least 25 pounds regularly and up to 50 pounds occasionally, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.

Nice To Haves

Retail experience in a luxury retail service environment.

Responsibilities

Welcome clients warmly and professionally, anticipate their needs, and provide personalized assistance.
Serve as a brand ambassador internally and in the local market, and support social media engagement.
Operate the POS accurately, keep the cash wrap organized, and handle cash and media according to policy.
Suggest add-on products, promote gift cards, and capture customer information where permitted.
Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
Support sales floor activities, respond confidently to customer requests, and partner with the team or management as needed.
Maintain housekeeping standards and follow Loss Prevention guidelines.