Temporary Sales Associate

Richemont•New York, NY

About The Position

Watchfinder & Co. is a specialist in premium pre-owned watches, offering watches from more than 50 brands, boutiques across the UK, and a manufacturer-certified service centre. The Temporary Sales Associate provides a personalised luxury customer experience, develops client relationships, promotes Watchfinder’s services and products, and supports the boutique’s standards and team operations. The role also leads the appraisal process for timepieces involved in part-exchange, following the required processes accurately. Applicants with a sales or hospitality background are preferred. The successful candidate is an outgoing, polished, empathetic communicator who is organised, reliable, curious, resourceful, results-oriented, and enthusiastic about learning and growing. Richemont offers eligible employees a comprehensive benefits program. The expected salary range is $25–$29; salary will be determined based on relevant skills and experience.

Requirements

  • Strong team-player mindset.
  • Excellent communication skills and ability to develop strong networks.
  • Curious and resourceful, with the ability to work independently on the sales process.
  • Results-oriented and driven.
  • Accountable and reliable.
  • Able to handle diverse tasks in a timely manner; organised and disciplined.
  • Understands client satisfaction and luxury experiences, with a strong sense of etiquette and human behaviour.
  • Able to adapt approach to individual clients.
  • Open and outgoing personality.
  • Eager and enthusiastic to learn and grow.
  • Creative, curious, versatile, empathetic, and equipped with good interpersonal skills.
  • Demonstrates excellent manners and can maintain an elegant conversation.

Nice To Haves

  • Background in sales or hospitality preferred.

Responsibilities

  • Host clients and other stakeholders, providing a personalised customer experience.
  • Find creative ways to exceed client expectations.
  • Introduce clients to the company’s services, including part-exchange, while maintaining a high level of client experience.
  • Develop a personal clientele through selling skills and proactive client outreach using CRM.
  • Know Watchfinder’s history, services, products, partnerships, and the benefits of purchasing a timepiece through Watchfinder.
  • Act as a brand ambassador inside and outside the boutique.
  • Maintain the boutique according to global operating standards.
  • Support the boutique’s overall organisation as part of a team.
  • Lead the appraisal process for timepieces involved in part-exchange and ensure required processes are followed accurately.

Benefits

  • Medical, dental, and vision programs.
  • Health savings and flexible spending accounts.
  • Life insurance and disability benefits.
  • 401(k) with employer match.
  • Paid time off.
  • Wellness reimbursement benefit.
  • Access to an employee assistance program.
  • Volunteer days off.
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