Temporary Operations Coordinator

Richemont • New York, NY

2d • $25 - $30 • Onsite

About The Position

Richemont, a global leader in the luxury sector, is seeking a Temporary Operations Coordinator for its Alaïa team in New York City. This full-time temporary role will provide essential support to the operations of the Alaïa team. Richemont is committed to preserving the heritage and identity of its specialized Houses in jewelry, watches, and high-end accessories, while also embracing innovation and creativity. The company values diversity and inclusion, fostering a community where different backgrounds and experiences are celebrated to drive excellence.

Requirements

• Proficiency in Microsoft Office.
• Strong interpersonal and communication skills.
• Excellent time management and ability to prioritize.
• Ability to work independently when necessary.
• Attention to detail is key.

Nice To Haves

• College Degree preferred.
• Background in Operations is a plus.
• SAP experience is a plus.

Responsibilities

• Provide wholesale administrative support, including order entry and revisions, providing copy information, creating/submitting new accounts/doors, creating RTVs, and researching/disputing chargebacks.
• Liaise with Logistics and Warehouse teams on shipment-related issues.
• Set up new accounts/doors in SAP via Launchpad and MDG.
• Partner with HQ on master data upload, including creation of SAP articles, RSP, margin group, article weight, delivery program, and EANs, ensuring all necessary information is included.
• Process order entry and revisions.
• Extract and format order confirmations.
• Request and reconcile EDI POs.
• Prepare orders for shipment, performing checks for delivery date, pricing date, margin group, unit confirmation, pricing, route, and specific client requirements.
• Troubleshoot shipment issues and system errors.
• Manage NAP orders/shipments for DC2.
• Order FUR for CITES styles and RFID labels for Nordstrom.
• Implement wholesale partners' new packing/routing requirements.
• Run and send out reporting, including shipping recap and AR log.
• Manage daily communications with clients regarding shipping recaps, reorders, stock availability, and mis-shipments.
• Assist the Retail Operations / Commercial team as needed.
• Assist with the Friends and Family Sale.

Benefits

• Medical, dental, and vision programs.
• Health savings and flexible spending accounts.
• Life insurance.
• Disability benefits.
• 401(k) with employer match.
• Paid time off.
• Wellness reimbursement benefit.
• Access to the employee assistance program.
• Volunteer days off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree