Temporary HR Benefits Representative

University of California, Irvine•Irvine, CA
•Onsite

About The Position

This is a temporary employment recruitment reporting to the UCI Temporary Employment Services (TES) Department. Interviewing and hiring is based on internal hiring needs and how well the candidate's experience matches the assignment requirements. Certain temporary assignments may require clearance of a health physical or require a valid California Driver’s License for driving university vehicles. The majority of our temporary positions are Monday – Friday, 8:00 a.m. – 5:00 p.m. We also have occasional part-time, weekend, and evening hours available, depending on the assignment. Comprehensive benefits options are also available for temporary employees, including paid vacation, holidays, and sick leave. Please note that we recruit for this position on an on-going basis to build a talent pool of potential candidates. When a position becomes available, we will review applicants at that time. Due to the volume of applications that we receive, only those candidates selected for interviews will be contacted.

Requirements

  • Strong working knowledge of benefits administration, leave management (FMLA/ADA), workers' compensation, and payroll processes.
  • Proven ability to troubleshoot and resolve complex inquiries promptly using organizational policies and online resources.
  • Excellent verbal and written communication skills with a track record of translating intricate HR policy language for a broad audience.
  • Strong organizational skills with demonstrated ability to balance multi-channel inquiry streams and prioritize competing operational demands.
  • Must be able to provide proof of work authorization

Responsibilities

  • Manage and resolve routine to complex employee inquiries via phone, email, and case management systems in accordance with established policies.
  • Administer employee health, welfare, and leave of absence programs, guiding employees through plan requirements and leave provisions.
  • Explain plan options, policy features, and open enrollment details clearly to employees to ensure informed decision-making.
  • Prioritize daily case queues, conduct detailed case analysis, and develop actionable recommendations to enhance HR operational efficiency.

Benefits

  • medical insurance
  • sick and vacation time
  • retirement savings plans
  • access to a number of discounts and perks
  • paid vacation
  • holidays
  • sick leave
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