Temporary Fan Zone Rep - Box Office

Red Bull • Harrison, NJ

1d • $16 • Onsite

About The Position

In this position, you will support ticketing operations for the FIFA World Cup Fan Zone at Sports Illustrated Stadium. This role is responsible for delivering exceptional customer service while assisting fans with ticket purchases, troubleshooting issues, and ensuring a smooth fan experience on event days. Must be available to work events from June 12th to July 18th – days and hours are based on Fan Zone scheduling.

Requirements

• Available to work for the full duration of the FIFA World Cup Fan Zone (5 weeks from June 12th through July 18th), including nights, weekends, and available to work 12+ hour shifts.
• Ability to learn quickly and work efficiently.
• Computer proficient to access/update customer records.
• Maintain a positive, outgoing demeanor.
• Ability to work as part of a team and get along with coworkers.
• Ability to remain calm and focused in a fast-paced environment and during stressful situations.
• Willing and comfortable working part of the daily shift outdoors in various weather conditions in June/July.
• Personable and proactive in assisting all guests with the highest level of customer service.
• Experience working in a ticket office for a major sporting event, team, or venue.
• Previous experience working in hospitality, sales, or in a call center.
• Knowledge of various ticketing programs.

Nice To Haves

• Bilingual is a plus, but not necessary.

Responsibilities

• Support ticketing operations for the FIFA World Cup Fan Zone.
• Deliver exceptional customer service.
• Assist fans with ticket purchases.
• Troubleshoot ticketing issues.
• Ensure a smooth fan experience on event days.

Benefits

• The hourly rate for this position is $16/ hour.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed