Temporary Case Manager (Austin Community Court)

City of Austin • Austin, TX

1d • Onsite

About The Position

Under general supervision, this position provides assessment and case management to targeted clientele.

Requirements

• Knowledge of the resources in Austin for persons with multiple issues including homelessness, substance abuse and mental health.
• Knowledge of working with criminal offenders.
• Skill in establishing and maintaining good working relationships with other City employees and the public.
• Skill in negotiation with other social service programs.
• Skill in obtaining services for clients.
• Skill in the application of casework principles.
• Skill in the process of interviewing and counseling.
• Skill in establishing priorities of tasks according to their criticality.
• Skill in operating a computer.
• Skill in assessment.
• Ability to be creative in developing treatment options.
• Ability to work with "hard-to-reach" populations.
• Ability to assess clients for mental health, substance abuse, and medical needs.
• Ability to engage clients.
• Ability to confront "difficult" clients in a firm yet respectful way.
• Ability to work well under pressure with multiple tasks.
• Ability to work as a team player.
• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience in a field related field.
• Experience must be in working substance dependency and homeless populations.
• Must possess a valid Texas Class C Driver License or the ability to acquire one by hire date. Employment is contingent upon maintaining license.
• Employment is contingent upon meeting City of Austin’s Driver Record Evaluation (DRE) standards.
• Applicants cannot have more than three (3) moving violations or a total of six (6) DRE points within a period of thirty-six (36) months.

Nice To Haves

• Experience working with adults experiencing homelessness.
• Experience working with clients with significant mental health issues in a clinical setting.
• Experience working with clients will substance misuse issues in a clinical setting.
• Experience working in a criminal justice setting.
• Ability to speak Spanish.

Responsibilities

• Utilizes community resources such as, but not limited to: Local, State, Federal, and non-profit agencies; parenting; school; medical; and healthcare partner resources and other resources for substance abuse treatment; mental health, dental, and/or vision care; health benefit enrollment; housing; job skills; and employment assistance to assist client in learning to live as a competent member of the community.
• Compiles and records data on appropriate forms and logs and writes informational reports, cost estimates, etc.
• Maintains detailed case files and prepares reports for court
• Attends meetings and seminars to stay current in job practices.
• Conducts intakes and assessments for target groups.
• Determines psycho-social, substance abuse treatment, housing, and/or resource needs and to obtain maximum benefits from all available sources.
• Provides case management for problems such as chemical dependency, questionable mental state, homelessness, and/or unemployment.
• May require assisting clients in developing action steps, actively monitoring, and tracking follow-ups, working with clients both in clinic and on outreach, such as in parks, on street corners, soup kitchens, etc.

Benefits

• generous leave
• work-life balance programs
• extensive benefits
• City of Austin Employees' Retirement System
• public transit and bike-friendly infrastructure
• wellness programs
• on-site fitness centers
• mental health support
• professional development
• leadership opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees