Temporary Administrative Support

University of Chicago•Hyde Park, IL

2d•Onsite

About The Position

The Department of Orthopaedic Surgery and Rehabilitation Medicine has 44 clinical providers, providing care at the main hospital in Hyde Park and several off-site locations. We have more than 50,000 outpatient visits, 4,500 surgeries per year. Teaching, research and the highest quality clinical care are top priorities for the Department. The residency and fellowship programs are highly ranked and have a history of training leaders in healthcare. Under general direction from the Operations Manager, the Temporary Administrative Support will perform complex and diverse administrative duties in support of the day-to-day operations of the Department of Orthopaedic Surgery and Rehabilitation Medicine.

Requirements

Bachelor's degree required.
A minimum of two years of progressively responsible administrative experience required.
Proficiency with word processing applications and spreadsheets and databases required.
Excellent oral and written communication skills.
Excellent interpersonal and customer service skills.
Excellent problem-solving skills.
Ability to use appropriate resources to resolve an issue.
Ability to follow an issue through to resolution.
Considerable skill in working both independently and as a team member.
Ability to take initiative and organize and complete projects with minimal supervision.
Ability to handle sensitive and confidential situations and information with absolute discretion.
Ability to maintain calm and courteous demeanor and to work productively despite heavy workload, competing priorities, complex problems, and tight deadlines.

Nice To Haves

Experience in a healthcare or academic medical environment, including knowledge in areas of patient advocacy, medical terminology, access, and billing/collections preferred.

Responsibilities

Manages section Visitor Program, for both short term and long-term visitors.
Manages routine section events, section calendar, and faculty call schedule.
Resolves many office problems independently and facilitates solutions, conferring with supervisor to resolve the most complex issues.
Manages special projects, functions, and events and orientations and various outreach events.
Coordinates office functions, including developing and implementing office procedures and policies.
Serves as a resource to faculty and colleagues in interpreting Department, University, and Hospital policies and guidelines.
Manages other personnel matters, including the faculty recruitment process.
Monitors faculty expense accounts and advises faculty of problem spending patterns.
Receives, processes, and tracks all bills and expense reimbursements.
Composes and edits correspondence and other documents.
Monitors and orders office supplies.
Oversees and maintains the physical office space, ordering equipment repairs and upgrades.
Other duties as assigned.