Temporary Administrative Assistant

University of Colorado•Aurora, CO

3d•$25 - $30•Onsite

About The Position

The Dental Faculty Practice (DFP) is seeking a temporary Administrative Assistant to support the DFP front desk administrative operations in the Dental Faculty Practice. The School of Dental Medicine Dental Faculty Practice operates as a private practice for SDM faculty. The purpose of the work unit is to provide state-of-the-art dental services to patients of the Anschutz Medical Campus and general community through an education experience where Dental students deliver contemporary dental services. We are seeking professionals who are looking to develop their careers in clinical office administration and/or looking to gain experience and understanding of full-cycle dental patient life-cycles. We welcome applications from individuals who are collaborative, communicative, caring, detail oriented, organized, proactive, able to think critically, focused on quality, dedicated to personal growth, and highly. The position is located at the University of Colorado - Anschutz Medical Campus. Hours will be dependent on business need but typically will be Monday – Friday between the hours of 8:00am and 5:00 pm.

Requirements

Two years of general clerical experience, which includes one year of experience working in a medical/dental environment.
College or university course work, appropriate to the work assignment, may substitute for the experience on a year-for-year basis but not for the one year of experience working in a medical/dental environment.
Ability to think critically and make decisive judgements
Ability to identify problems and recommend solutions.
Ability to effectively communicate at all levels, including physicians, leadership, and staff.
Ability to work within large, complex healthcare systems.
Ability to work independently and with minimal supervision
Ability to maintain confidentiality and communicate in person, by phone, or in writing.
Ability to attest to computer proficiency and learn new computer applications.
Ability to keyboard/type, write legibly, and accurately record information.
Ability to analyze and interpret data.
Ability to organize workflow with particular focus on tracking patient care and improving patient flow.

Nice To Haves

Experience working with faculty, staff, and students in a higher education environment
Experience working in a dental or medical office environment
Bilingual in English and Spanish

Responsibilities

Answer calls from patients to schedule, re-schedule, and cancel appointments in the DFP
Call patients to schedule appointments as well as reminders for patients
Intake patients as they come into the DFP, coordinating their appointments with providers
Utilize Axium system to schedule and re-schedule appointments for the DFP based on provider availability and patient procedure needs.
Collaborate with front desk staff and supervisor to ensure all appointments are done correctly and on time.
Help with billing and collection for appointments and procedures based on standard protocols of the DFP.
Assist and collaborate with other units as needed to provide backup and other administrative help.