Temp Services Care Agent

Lakeshore Recycling Systems • Rosemont, IL

13d • Hybrid

About The Position

The Temp Services Care Agent role is responsible for taking incoming sales inquiries for temporary services offered by LRS. Temporary services include roll-off and portable restroom services. This role is responsible for accessing potential customer’s needs, providing service proposals, negotiating service agreements, researching upcoming projects and utilize Salesforce to maximize sales efforts. This position will also work with Construction Representatives to provide sales support. You will be part of a dynamic sales team, where your role and support will create big impact to both existing and future customers.

Requirements

• Experience using Salesforce CRM preferred.
• Highly skilled in MS Office Applications (Excel, Word, PowerPoint, Outlook).
• Self-motivated with a passion to help people.
• Strong listening skills.
• Strong ability to multi-task.
• Ability to perform in a fast-paced environment and meet deadlines.
• Excellent written and verbal communications skills.
• Pro-Active, quick-learner and self-starter.
• Strong organizational skills.
• High School diploma or GED, bachelor’s degree preferred.
• Minimum 2 years’ experience working with customers that includes addressing customer needs.
• Prolonged periods of sitting at a desk and working on a computer.
• Frequent use of hands and fingers to handle, control, or feel objects, tools, or controls.
• Regularly required to talk and hear, both in person and by phone or web meetings.
• Occasionally required to stand, walk, and reach with hands and arms.
• Ability to read and interpret data on a computer screen or printed documents.
• May be required to lift up to 30 pounds.

Responsibilities

• Take incoming sales calls to determine customer needs, provide proposals and close sales.
• Manage incoming internet leads through Salesforce and follow-up with prospective customers to close sales.
• Utilize CRM tool on a daily basis, scheduling and documenting all activities, grow potential customer list through relentless cold calling.
• Complete profitable service agreement re-signs, extend terms, change service levels, and other tasks assigned by the Sales Manager.
• Research upcoming construction projects and work as sales support for Construction Representatives.
• Work with customer service team to follow up on sales opportunities.
• Perform other job duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED