Teller (Part Time) - Nederland

PROSPERITY BANK•Nederland, TX

5d•Onsite

About The Position

The Teller position involves performing numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks. The role also includes promoting the bank’s products and services and providing excellent customer service. The Teller is responsible for the efficient, effective, and accurate performance of Teller functions, representing the bank in a courteous and professional manner. This includes receiving and processing deposits, loan payments, and cashing checks and other negotiable instruments. The Teller examines documents for endorsements and negotiability, processes transfers between accounts, and sells traveler’s checks, official checks, and money orders. They also process credit card cash advances, verify and balance cash daily, and detect and resolve discrepancies promptly. A key aspect of the role is offering other Bank products to meet customer needs and strengthen relationships, aiming for no more than one proof error within a 30-day period. Tellers must consistently follow Teller procedures and adhere to compliance requirements. Additionally, the role involves establishing and maintaining effective, professional business relations with clients, ensuring client requests and inquiries are promptly resolved, and operating an online teller terminal while maintaining customer information privacy. The Teller ensures the Bank’s quality reputation is maintained and projected, and establishes and maintains effective coordination and working relationships with area personnel and management, assisting as required and with training or orientation as needed. They keep their supervisor informed of area activities and any problems or concerns, and complete required reports and records accurately and promptly. Attendance at meetings and training classes is required. The role also includes performing night drop functions and related clerical duties as assigned, and ensuring work areas are clean, secure, and well maintained. Cross-selling Bank products and services is an integral part of the position.

Requirements

High school graduate or equivalent.
Understanding of Bank operations preferred.
Mentor Program, All required training and webinars in 90-day plan, DNA Standard/UX, CTR/MIL understanding, IVIEW, Product Knowledge, SCO, ATM Balancing, WITS/Wires - min. domestic, Risk Management Skill, Dual Control.
At least one year of related experience/cash handling preferred.
Previous Teller experience preferred.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
Ability to perform basic math skills, use decimals to compute ratios, percentages, and to draw and interpret graphs.
Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; And define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.
Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.

Nice To Haves

Understanding of Bank operations.
At least one year of related experience/cash handling.
Previous Teller experience.

Responsibilities

Process deposits, withdrawals, and post to general ledger accounts.
Cash negotiable items, process loan payments, savings bonds, and cashier’s checks.
Promote the bank’s products and services.
Provide excellent customer service.
Represent the bank in a courteous and professional manner.
Examine documents for endorsements and negotiability.
Process transfers between accounts.
Sell traveler’s checks, official checks, and money orders.
Process credit card cash advances.
Verify and balance cash daily.
Detect and resolve discrepancies promptly.
Offer other Bank products to meet customer needs and strengthen relationships.
Follow Teller procedures consistently and adhere to compliance requirements.
Establish and maintain effective, professional business relations with clients.
Ensure that client requests and inquiries are promptly resolved.
Operate online teller terminal.
Maintain privacy of customer information.
Ensure that the Bank’s quality reputation is maintained and projected.
Establish and maintain effective coordination and working relationships with area personnel and management.
Assist with training or orientation as needed.
Keep supervisor informed of area activities and of any problems or concerns.
Complete required reports and records accurately and promptly.
Attend meetings and training classes.
Perform night drop functions as assigned.
Perform related clerical duties as assigned.
Ensure that work areas are clean, secure, and well maintained.
Cross sell Bank products and services.