Full-Time Teller

INB, N.A.•Peoria, IL

1d•Onsite

About The Position

Join our dynamic team as an INB Teller! We are seeking enthusiastic individuals passionate about finance, customer service, and creating meaningful connections. As a Teller, you will be the friendly face of our bank, handling financial transactions with precision, providing top-notch service, and assisting customers in achieving their financial goals. Your responsibilities will include processing deposits and withdrawals, and promoting our range of innovative banking products and services. We offer continuous training and development, a collaborative environment, access to cutting-edge technology, and the opportunity to make an impactful difference in customers' financial lives.

Requirements

Customer-Centric Attitude
Detail-Oriented
Communication Skills
Tech-Savy
Team Player
High school degree or equivalent required
Six months to one-year of related experience and/or training in cash handling or customer service
Ability to communicate effectively and clearly (both written and verbally)
Ability to read, write, and comprehend simple instructions, short correspondence, and memos
Ability to perform basic mathematical calculations; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to use good judgment in making routine and complex decisions
Excellent customer service skills with the ability to sell products and Services
Ability to accurately handle large sums of cash
Goal-oriented and able to achieve individual goals as well as work as a team player to achieve departmental and/or Bank goals
Flexibility is necessary with the ability to adapt in an ever-changing environment.
Proficient in all Microsoft Office programs, with an ability to quickly learn other bank-related programs.

Nice To Haves

Cash handling experience is preferred.

Responsibilities

Greet all bank customers in a courteous and professional manner.
Operate a teller window to process a variety of transactions including individual and commercial deposits, savings and checking transactions, cash advances, loan payments, and credit card payments.
Enter customer transactions into the computer to record them and issue computer-generated receipts.
Assist customers with account questions and place holds on accounts as appropriate.
Order daily supply of cash, count incoming cash, and balance the cash drawer.
Maintain good customer relations by providing courteous and efficient service.
Develop new business by acquainting non-customers with bank services and presenting current customers with additional services.
Identify and respond to cross-sale opportunities by referring customers to the appropriate bank personnel.
Record customer interactions in the bank's CRM platform.