Part Time Teller, Avenue U, Brooklyn, NY

Banco Santander•Brooklyn, NY

6d•Onsite

About The Position

Santander is seeking a part-time Teller for its Avenue U branch in Brooklyn, New York. The Teller assists customers with financial needs and processes banking transactions while providing exceptional customer service, resolving concerns, minimizing risk, helping defend against fraud, referring suitable products, and escalating complex issues for timely resolution. The role may also support nearby branch locations when business needs require it. The position requires a high school diploma or GED and at least six months of cash-handling experience and six months of demonstrated customer-service experience. Candidates should be comfortable using digital tools and technology, able to follow policies and procedures, and effective at listening and communicating. The role involves working branch hours, which may include evenings and weekends. The posted annualized base pay range is $30,000 to $47,000; compensation may vary based on skills, experience, training, licensure, certifications, and location.

Requirements

High school diploma or GED.
At least 6 months of cash-handling experience.
At least 6 months of demonstrated customer-service experience.
Excellent customer-service skills and a passion for helping others.
Ability to identify and escalate risk concerns through appropriate channels.
Ability to follow directions, policies, and procedures.
Effective listening and communication skills.
Comfort using digital tools and technology to enhance customer engagement.
Energetic, organized, and able to multitask in a fast-paced, changing environment.
Accuracy and attention to detail.
Computer proficiency and basic math skills.
Ability to work branch hours, which can include weekends and evenings.
Must be legally authorized to work in the United States on a full-time basis without employer sponsorship to commence employment.

Nice To Haves

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Preferred experience with Microsoft Office products.

Responsibilities

Welcome customers, minimize wait times, and assist with their banking needs.
Process deposits, withdrawals, transfers, and other transactions.
Handle cash and maintain accurate cash drawer balances.
Follow bank policies and procedures, including compliance and risk management protocols, to help prevent fraud.
Recognize opportunities to cross-sell bank products and deepen customer relationships.
Use digital tools to educate customers about self-service options.
Assist with custodianship, audits, and other operational tasks.
Maintain a clean and organized work area.
Support nearby branch locations when business necessity requires.