Teller- Oakland Civic Center, CA

CommunityAmerica Credit Union•Oakland, CA

1d•Onsite

About The Position

We’re more than a credit union, we’re trusted financial partners, committed to personalized guidance, community impact, and member-centric innovation. At CommunityAmerica, our mission is simple: to guide our Members and communities on a path to thrive, helping them achieve financial peace of mind and confidently pursue financial freedom. Joining CommunityAmerica means becoming part of an award-winning, purpose-driven culture built on collaboration, growth, and service excellence. We invest in our employees’ growth and success, just as we do for our Members.

Requirements

High school diploma or equivalent required
Minimum of 2 years of customer service experience (financial or retail preferred)
Cash-handling skills with strong attention to detail
Ability to build rapport and respond thoughtfully to Member needs
Strong critical thinking and decision-making abilities
Self-motivated, with the ability to work independently and collaboratively
Excellent verbal and written communication skills
Commitment to confidentiality and professionalism
Comfort with technology and a willingness to learn new systems

Nice To Haves

Bachelor's degree preferred
Bachelor's degree may substitute for experience

Responsibilities

Deliver friendly, accurate service while handling financial transactions.
Build trust, answer questions, and support Members in reaching their financial goals.
Greet each Member with warmth and professionalism, listen actively, and provide tailored solutions that meet them where they are on their financial journey.
Connect Members with products, services, and specialists that align with their goals, helping them take the next step toward financial success.