Teller

American State Bank & Trust Company•Williston, ND

25d•Onsite

About The Position

This full-time position involves delivering superior customer service, handling various financial transactions, and contributing to the bank's overall operations. Tellers are responsible for managing cash drawers, processing customer requests, and supporting other bank areas as needed. The role requires excellent communication and customer service skills, along with the ability to handle money accurately and efficiently. Flexibility and a team-oriented attitude are essential for success in this role.

Requirements

Excellent customer sales and communication skills.
Experience with customer service is required.
Experience handling money and balancing is necessary.
Computer experience preferred.
Desirable employee traits: a positive attitude, a quick learner, flexibility and a team oriented employee.
Ability to operate standard office equipment such as teller machines, computer terminals, coin machines, adding machines.
Confidentiality and tactfulness in dealing with bank and customer information is mandatory.
Ability to conduct relationships with co-workers, customers, the community and the overall public in a manner which will enhance the bank’s image and comprehensive marketing effort.
Will be called upon from time to time to participate with community organizations and projects.
Considerable on the job training will be required.
Mobility and agility to work in different work areas, possibly at facility locations, which may include the drive-up window.
Some lifting of currency and coin bags may be required.

Nice To Haves

Prior teller experience preferred.

Responsibilities

Deliver superior customer service.
Receive deposits; verify cash and endorsements.
Accept loan payments, loan payoffs, and answer inquiries on customer loans.
Accept checks for cashing or paying, verify endorsements.
Sell cashier’s checks, travel money cards, gift cards.
Wrap and bag coin.
Manage and balance cash drawer.
Make cash advances for customers.
Prepare change orders for customers.
Work with Canadian exchange.
Assist with night-depository envelopes and bags.
Work on a rotating Saturday schedule.
Attend employee meetings monthly.
Provide coverage for teller employees who are on vacation or sick leave.
Help with miscellaneous duties or projects in other bank areas when needed, provided it does not interfere with teller line responsibilities.
Complete all initial and annual training requirements as outlined by ASBT.
Perform all other duties as required, consistent with the goals, objectives and responsibilities of the Operations function.