Teller - Moultrie Branch

Commercial Banking Company•Moultrie, GA

2d•Onsite

About The Position

Provides courteous and professional teller service to customers. Completes transactions accurately and efficiently according to established policies and procedures. Identify referral opportunities and make appropriate suggestions that best meet the customers' needs. Consistently seek to delight our customers by friendliness, including learning our customers and addressing them by name. Reliable attendance is critical.

Requirements

High school diploma or the equivalent
Prior cash handling experience required
Prior customer service experience required
Excellent interpersonal and customer service skills; good social skills
Demonstrates a "team" attitude toward the bank and coworkers with a constant focus on improving/protecting the bank
Possesses an attitude of cooperation and a continual motivation to learn
Ability to demonstrate high levels of accuracy and efficiency
Excellent written and verbal communication skills
Works well under stress
Good organizational skills and the ability to multitask efficiently
Proficiency with personal computers; good technical skills; working knowledge in word processing and spreadsheet applications
Maintain a neat, well-groomed, professional appearance
Maintain clean work area
Punctual & reliable
Able to pass background check
Able to pass credit check
Able to pass drug screen

Responsibilities

Processes transactions accurately and efficiently
Smiles and greet customers, demonstrates good customer service skills
Identify customer needs, and strive to meet those needs or direct customer to someone that can
Controls teller cash drawer limits
Follow bank security policies and procedures such as opening and closing procedures and maintaining alarm codes and functions
Maintains an acceptable over/short difference
Cashes checks within assigned limits
Accepts deposit withdrawals and payments
Issues official checks
Redeems savings bonds
Process night deposits under dual control
Uses a personal computer to enter customer transactions and look up customer information
Back up Head Teller as needed with ATM, Vault, and Cash shipments
Back up Customer Service Representative as needed
Maintains knowledge of bank products, policies, and procedures
Keeps up to date with required Compliance courses and appropriate tests
Follows proper procedures to comply with BSA, including but not limited to OFAC scans and CTR filings
Fills in as needed at other CBC locations