Part Time Teller
About The Position
As a Teller at Embers, you’re more than the first face members see — you’re a trusted part of their financial journey. In this frontline role, you’ll deliver warm, attentive service while handling a wide range of transactional needs. You’ll build relationships through daily interactions, help members with essential services, and contribute to the smooth, secure operation of the branch. Whether you’re making a deposit, answering a question, or solving a small problem that makes a big difference, your work fuels trust and connection across our community. Both of our Marquette branches are hiring: Marquette South Branch: 1600 S. Front Street Marquette, MI 49855 Marquette Main Branch: 1001 West Baraga Avenue Marquette, MI 49855
Requirements
- High school diploma or equivalent.
- Excellent communication and member service skills.
- Solid math and cash-handling skills.
- Attention to detail and ability to follow procedures accurately.
- Professionalism, demonstrating a professional appearance and attitude.
- Proficiency in digital tools and platforms, including Microsoft Office Suite, Teams, email, and other relevant tools.
- Willingness to assist others and contribute to a positive team environment.
Nice To Haves
- Previous experience in customer service, retail, or cash handling preferred but not required.
- Familiarity with credit union or financial service operations is a plus—we’ll train the right person.
Responsibilities
- Process deposits, withdrawals, loan payments, transfers, cashier’s checks, money orders, and more with accuracy, care, and professionalism.
- Balance daily transactions, monitor cash totals, and resolve discrepancies promptly to maintain operational excellence and security.
- Answer questions, offer guidance, and assist with account updates, safe deposit access, and general inquiries both in-person and over the phone.
- Share helpful information and recommend services to strengthen member relationships and support their financial well-being.
- Adhere to policies and procedures to ensure member privacy, regulatory compliance, and safe handling of all currency and negotiable instruments.
- Help make Embers’ lobbies inviting and friendly spaces where members feel seen, supported, and comfortable engaging in their financial needs.
- Project professionalism and warmth while delivering the kind of service that keeps members coming back and referring others.
- Support the team with additional clerical tasks, drive-up service, night drop, or other responsibilities that ensure smooth branch operations.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
