Teller

CNB BankCarlsbad, NM
$16 - $20Onsite

About The Position

The Teller is responsible for providing exceptional customer service while accurately processing a variety of financial transactions. This position serves as a frontline representative of the bank by assisting customers with deposits, withdrawals, payments, and general account services while maintaining compliance with bank policies and procedures.

Requirements

  • High school diploma or GED required.
  • Ability to work independently and manage responsibilities efficiently.
  • Strong attention to detail, accuracy, and follow-through.
  • Basic math proficiency, including simple percentage calculations.
  • Basic computer and data entry skills.
  • Strong verbal and interpersonal communication skills.

Nice To Haves

  • Previous cash handling or customer service experience preferred.
  • Spanish-speaking ability preferred but not required.

Responsibilities

  • Receive checks, cash, and negotiable instruments for deposit; verify amounts and proper endorsements.
  • Cash checks and disburse funds after verifying customer signatures, account balances, and transaction eligibility.
  • Process customer transactions accurately through the bank’s operating systems and provide transaction receipts.
  • Place holds on accounts for uncollected funds in accordance with bank policies and regulatory requirements.
  • Order, receive, and count daily cash shipments and currency supplies.
  • Balance cash drawer, currency, and coin daily and reconcile totals with system records.
  • Process and balance ATM and night depository transactions.
  • Accept and process loan payments.
  • Prepare and process customer cash change orders.
  • Accept, verify, and process large coin deposits.
  • Redeem and process savings bond transactions.
  • Receive and process stop payment requests.
  • Prepare and process account closing transactions.
  • Explain, promote, and refer bank products and services, including cashier’s checks, savings bonds, and other banking solutions.
  • Prepare and verify wire transfer documentation for accuracy and completeness.
  • Maintain confidentiality of customer information and bank records.
  • Adhere to all bank policies, procedures, and regulatory guidelines.
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