Teller Part Time VA Emmet Street

Wells Fargo & Company•Charlottesville, VA

8d•$20 - $25•Onsite

About The Position

Wells Fargo is hiring a part-time Teller for its National Branch Network. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurate transactions, and a welcoming, reliable experience. Tellers are a primary point of contact for customers and represent the branch through attentive service, care, and accuracy. The role builds foundational banking skills by helping employees learn about customers’ needs and introduce useful products, services, and digital tools. Tellers identify opportunities to support customers and connect them with bankers for detailed product conversations. They work closely with branch teammates to support daily operations and provide a consistent customer experience. Wells Fargo describes the position as an opportunity to gain exposure to retail banking and pursue longer-term career growth through training, coaching, and a team-based culture. The position is located at 901 Emmet St N, Charlottesville, Virginia. The schedule will include Saturdays. The posted base pay range is $20.00–$25.00; pay may vary based on factors such as performance, skills, experience, or work location, and employees may also be eligible for incentive opportunities. The position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, or education.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, attention to detail, and ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including understanding needs, asking effective questions, and clearly explaining solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and escalate concerns appropriately.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organization and adaptability, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process transactions and engage customers with care to deliver a positive and reliable branch experience.
Process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or an appropriate team member.
Build relationships and actively listen to understand everyday financial needs; connect customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Use communication and active listening skills to clarify customer needs and explain solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues as required.