Clarksville Teller

First Federal Community Bank•Clarksville, TX

13d•Onsite

About The Position

This role is responsible for processing transactions, balancing cash drawers, and providing exceptional customer service. The Teller will handle various customer inquiries and ensure adherence to bank policies and procedures.

Requirements

Exceptional appearance and verbal communication skills.
Ability to answer questions/concerns about customers’ accounts, deposits, withdrawals, debit cards, statements, checks, etc.
Ability to build customer relationships.
Knowledge in various programs: gold teller, CIM, etc.
Willingness to complete required ongoing training via internet or internal.
Knowledge in bank policies, procedures, and Regulatory rules.
Ability to process deposits / withdrawals / transfers.
Ability to process check cashing.
Ability to process loan payments (interest payments, principal increase/decrease, payoffs).
Ability to process fees (late, legal, etc.).
Ability to handle night drop / mail.
Ability to process Safe Deposit Box payments.
Ability to handle commercial change orders.
Ability to perform various General Ledger postings and Journal Entry’s.
Ability to issue Cashier Checks (internal and customers).
Responsible for own cash drawer and balancing with the teller system.
Responsible for own checks received and balancing with the teller system.
Maintain own cash drawer not to exceed the daily limit.
Ability to buy / sell cash to/from vaults.
Responsible for securing cash, coin, negotiable items at all times.
Adherence to various dual control procedures.

Responsibilities

Provide exceptional appearance and verbal communication with coworkers and customers.
Address customer questions and concerns regarding accounts, deposits, withdrawals, debit cards, statements, checks, etc.
Build and maintain customer relationships.
Utilize knowledge in various programs such as gold teller and CIM.
Complete required ongoing training via internet or internal resources.
Maintain knowledge of bank policies, procedures, and regulatory rules.
Process deposits, withdrawals, and transfers.
Process check cashing.
Process loan payments, including interest payments, principal adjustments, and payoffs.
Process fees such as late fees and legal fees.
Handle night drop and mail transactions.
Process Safe Deposit Box payments.
Handle commercial change orders.
Perform various General Ledger postings and Journal Entries.
Issue Cashier Checks for internal and external customers.
Balance own cash drawer and checks received with the teller system.
Maintain cash drawer within the daily limit.
Buy and sell cash to and from vaults.
Secure cash, coin, and negotiable items at all times.
Adhere to various dual control procedures.
Perform other tasks as assigned.