Teller Las Vegas Branch

State Employees Credit Union•Las Vegas, NM

22h•Onsite

About The Position

This employee is to perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing accurately and efficiently. Duties include issuing official checks, processing cash advances, selling gift cards, receiving various payments (share deposits, loans, credit cards), ensuring payments match amounts due and collecting late charges. The role also involves providing members with necessary forms, examining checks for endorsements and negotiability, providing proper receipts, responding to member requests, problems, and complaints, or directing them to appropriate personnel, and providing account status information like current balances and loan payoffs. Other duties may be assigned.

Requirements

Excellent verbal and written communication skills are necessary.
Must have knowledge of office machines and equipment and be able to type.
Patience, tact, enthusiasm and positive attitude toward the members and general public.
Must be at least 18 years of age.
Must be a graduate of an accredited high school or have the equivalent of a high school diploma (G.E.D. certificate).
Must be capable to execute all terms and conditions set forth in the Employee Handbook.
Works in a safety conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
Adheres to policy on Drug Free Workplace.
Complies with company policies and procedures and local, state and federal regulations.

Responsibilities

Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments transfers and check cashing.
Issue official checks, process cash advances and sell gift cards.
Receive share deposits and loan and credit card payments.
Receive payments for mortgage, installment and share secured loans, ensuring that payments equal the amount due and that all late charges, if applicable, are collected.
Provide members with the forms necessary to transact business at the credit union.
Examine checks for endorsements and negotiability.
Provide members with proper receipts for payments.
Respond to member's requests, problems and complaints, and/or direct them to the proper person for specific information and assistance.
Provide members with account status, including current balances and loan payoffs.
Performs other duties as assigned.