Teller (Part Time) - Lubbock, Milwaukee

PROSPERITY BANK•Lubbock, TX

About The Position

The Teller processes deposits, withdrawals, loan payments, transfers, checks, and other negotiable items while promoting the Bank’s products and services and providing excellent customer service. The role includes balancing cash, resolving discrepancies, following teller procedures and compliance requirements, maintaining customer privacy, and using an online teller terminal. The Teller also supports colleagues and management, completes reports and records, attends meetings and training, and performs related clerical and night-drop duties as assigned. This is a part-time position in Lubbock, Milwaukee. The role requires a high school diploma or equivalent. Related experience and cash-handling experience of at least one year are preferred, as is previous Teller experience. Candidates should have good communication, math, and typing skills; a professional appearance and attitude; and the ability to use teller-related computer applications and business equipment. The work is sedentary, typically in an office environment without hazardous or significantly unpleasant conditions. It involves frequent speaking, finger dexterity and repetitive hand or wrist movements, average hearing and vision, and occasional exertion of 10 to 25 pounds of force.

Requirements

  • High school graduate or equivalent.
  • Good communication skills.
  • Professional appearance, dress, and attitude.
  • Good math skills.
  • Good typing skills.
  • Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
  • Ability to apply common-sense reasoning to detailed but uninvolved instructions and problems involving a few variables.
  • Ability to perform basic math, use decimals to compute ratios and percentages, and draw and interpret graphs.
  • Ability to read and write complex sentences with proper punctuation and communicate using normal word order, present and past tenses, and good vocabulary.
  • Ability to hear average conversations and receive ordinary information.
  • Average visual acuity to prepare or inspect documents or products, or operate machinery.
  • Finger dexterity and ability to perform frequent, regular repetitive movements using the wrists, hands, or fingers.
  • Ability to sit most of the time and occasionally exert 10 to 25 pounds of force.

Nice To Haves

  • Understanding of Bank operations preferred.
  • At least one year of related experience or cash-handling experience preferred.
  • Previous Teller experience preferred.
  • Required proficiencies listed in the posting: Mentor Program; all required training and webinars in the 90-day plan; DNA Standard/UX; CTR/MIL understanding; IVIEW; Product Knowledge; ATM Balancing; WITS/Wires—minimum domestic; Risk Management Skill; Dual Control.

Responsibilities

  • Represent the Bank courteously and professionally.
  • Receive and process deposits and loan payments.
  • Cash checks and other negotiable instruments; examine documents for endorsements and negotiability.
  • Process transfers between accounts and credit card cash advances.
  • Sell traveler’s checks, official checks, and money orders.
  • Verify and balance cash daily, promptly detecting and resolving discrepancies.
  • Offer and cross-sell Bank products and services to meet customer needs and strengthen relationships.
  • Follow teller procedures and compliance requirements, and maintain no more than one proof error within a 30-day period.
  • Promptly resolve client requests and inquiries, operate the online teller terminal, and maintain the privacy of customer information.
  • Maintain the Bank’s quality reputation and professional image.
  • Assist area personnel and provide training or orientation as needed.
  • Keep the supervisor informed of area activities, problems, or concerns.
  • Complete required reports and records accurately and promptly.
  • Attend meetings and training classes, which may occur on weekdays, evenings, or Saturdays.
  • Perform night-drop functions and related clerical duties as assigned.
  • Keep work areas clean, secure, and well maintained.
  • Perform other duties as assigned.
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