Teller

Vibrant Credit UnionMoline, IL
Onsite

About The Position

Position Overview: A Teller performs transactional duties to serve members by receiving or paying out funds with high accuracy. This role provides prompt, efficient, accurate, and courteous service to all.

Requirements

  • High School Diploma or GED required
  • Previous cash handling experience preferred
  • Working knowledge of account structure and ownership
  • Experience with sales and promotional strategies
  • Basic knowledge of banking terminology

Responsibilities

  • Consistently identify and promote relevant products and services to meet member needs.
  • Complete all opening, closing, and balancing procedures.
  • Perform routine and advanced branch transactions (cash handling, deposits, withdrawals, loan payments, balance inquiries, etc.).
  • Enhance member experience by assessing member needs and promptly assisting when appropriate.
  • Demonstrate conflict management practices when dealing with escalated members.
  • Deliver profound and individualized member experiences.
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