Teller
About The Position
Credit Union 1 is recognized as a Chicago Tribune and Las Vegas Review-Journal Top Workplace for the fifth year in a row. We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune and Las Vegas Review-Journal Top Place to work for the fifth year in a row! The Top Workplaces explore how organizations create and sustain a positive and productive work culture. A great culture is important to Credit Union 1, and our culture is made up of more than great benefits and time off. Join the Credit Union 1 Team If you are highly motivated, friendly, and looking for a great place to work, join the Credit Union 1 team. As an employee of Credit Union 1, you will be part of a well-established and respected credit union that offers you amazing benefits, along with both stability and the opportunity for a great career path.
Requirements
- High school diploma or equivalent
- Good figure aptitude
- Detail oriented and organized.
- Ability to work independently and in a team environment.
- Professional manner and appearance
- Experience with the public.
- Good communication and service skills
- Proven sales experience or abilities
Responsibilities
- Provides financial and account services to members in a confident and professional manner that assures efficient operations and exceptional service.
- Assertively executes cross selling with members and potential members to increase growth.
- Accurately handling member requests, such as but not limited to, deposits, withdrawals, loan payments, and/or any other request from members.
- Accommodates staffing needs throughout the branch platform as required.
- Take responsibility and accountability in following all service standards set forth by the credit union; provide informed, professional, and accurate service and support to all members and associates.
- Process member transactions accurately and efficiently while maintaining a balanced cash drawer.
- Perform member servicing requests such as issuing debit cards and check ordering.
- Remain updated and adhere to protocol and procedures for fraud, check holds and check negotiability
- Assist members with closing accounts, respond to members’ requests, resolve issues, problems, complaints and/or direct them to the appropriate person for specific information and assistance
- Promote the credit union’s products and services based on member needs and identifying opportunities; actively participate in developing new business for the credit union
- Accountable for achieving or exceeding individual sales goals and participating in team sales and referral goals.
- Maintains knowledge of all Credit Union 1 products, services, procedures while staying informed of all policy and procedural changes.
- Maintains member confidence and protects credit union operations by keeping information confidential.
- Performs other duties as necessary or directed.
- Promote CU1’s core values of Be Great, Be Engaged, Be Open, Be Nice.
Benefits
- Get paid for NOT working 14 holidays each year!
- Paid Time Off (PTO) begins accruing day one of employment
- Tuition reimbursement for approved courses (after 90 days)
- Free Employee Assistance Program (EAP)
- Livongo Diabetes Management Program
- Career growth opportunities
- Medical PPO insurance
- High Deductible Health Plan (HDHP) and Health Savings Account (HSA)
- Dental & Vision insurance
- Life, AD&D, short and long-term disability insurance (100% company paid)
- 401(k) retirement and profit-sharing plan (must be 20 years old)
- 401K Matching
- Free Teledoc 24/7 Physician Services
- Pet Insurance
- Paid Family Medical Leave (When FMLA Eligible)
- Exclusive interest rate reduction for qualifying loan products.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
