Teller Part Time University and Peters Road

Wells Fargo•Plantation, FL

22h•Onsite

About The Position

Wells Fargo is seeking a part-time Teller for its National Branch Network. This front-line, customer-focused role supports everyday banking needs through in-branch interactions, accurately processes transactions, and provides a welcoming and reliable customer experience. Tellers represent the branch through strong service, attention to detail, and genuine care. The role builds foundational banking skills by helping customers with their needs and introducing helpful products, services, and digital tools. Tellers identify opportunities to support customers and connect them with the appropriate banker for detailed product conversations. They work closely with branch teammates to support daily operations and a consistent, high-quality customer experience. The position offers exposure to retail banking and potential long-term career growth through Wells Fargo training, coaching, and team-based culture. The work location is 1191 S University Dr., Plantation, Florida 33324-3322. The schedule includes Saturdays. The position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly develop accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking methods, including digital tools, self-service options, or the appropriate team member.
Build customer relationships, listen to everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, use active listening to clarify needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable risk and compliance requirements, policies, and procedures; monitor and escalate risks and issues appropriately.