Teller Parkway Market Commerce City

Wells Fargo Bank•Commerce City, CO

6d•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions. The Teller processes transactions accurately, provides a welcoming and reliable experience, and serves as a primary point of contact for customers. The role involves learning about customers’ needs, introducing helpful products, services, and digital tools, and connecting customers with bankers for detailed product conversations. Tellers work closely with branch teammates to support daily operations and a consistent customer experience. Wells Fargo provides training and coaching, and the position offers exposure to retail banking and potential long-term career growth. The position is located at 6025 E Parkway Dr Ste 195, Commerce City, Colorado 80022. The schedule includes Saturdays. The base pay range is $20.00–$26.00; pay may vary based on factors such as performance, skills, experience, and work location. Employees may also be eligible for incentive opportunities. The role is not eligible for visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination.

Nice To Haves

Experience in customer-facing roles, attention to detail, and ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Proven cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Organization and adaptability, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships, listen to understand everyday financial needs, and connect customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in line with policies and controls.
Communicate clearly, clarify customer needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.