Teller (Rockville Branch)

Atlantic Union Bank • Rockville, MD

4h • Onsite

About The Position

The Teller is responsible for providing a best-in-class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals. The position performs basic customer and cash transactions, balances cash daily, identifies referral opportunities, and develops knowledge of bank products, services, and other lines of business. The Teller must comply with applicable laws and regulations governing bank operations, including Atlantic Union Bankshares’ BSA/AML Policy and Procedures, and identify and escalate risks through proper channels. The role also requires learning and adapting to changing digital channels and performing other duties as assigned.

This position is supervised by the assigned leader of the branch. Shifts may vary depending on business need. The role requires standing for extended periods and lifting objects up to 30 pounds.

Requirements

• High school diploma or equivalent required.
• Previous customer service experience required.
• Excellent customer service skills.
• Excellent oral and written communication skills.
• Ability to exercise sound business judgment.
• Proficient computer skills.
• Ability to handle multiple tasks with attention to detail.
• Flexible and able to adapt to change.
• Able to stand for extended periods and lift objects up to 30 pounds.

Nice To Haves

• Previous cash handling experience preferred.

Responsibilities

• Provide an excellent customer experience.
• Perform basic customer and cash transactions.
• Balance cash each day.
• Identify referral opportunities to contribute to branch goals.
• Adhere to applicable laws and regulations governing bank operations, including Atlantic Union Bankshares’ BSA/AML Policy and Procedures.
• Identify risk and escalate concerns through proper channels.
• Develop and maintain knowledge of bank products and services, including other lines of business.
• Learn and adapt to changing digital channels.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Disability coverage
• Paid time off
• Retirement savings through a 401(k) plan
• Wellness resources
• Certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED