Teller - Winter Garden

Seacoast Bank Careers•Winter Garden, FL

1d•Onsite

About The Position

This role focuses on relationship building with customers, understanding their financial goals, and matching them with Seacoast Bank's products and services. It also involves operational duties such as processing transactions, ensuring compliance with banking regulations, and maintaining accuracy in cash handling. The position requires excellent communication, initiative, and PC proficiency.

Requirements

High School diploma or equivalent required.
Minimum of 6 months cash handling experience required.
Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours.
Demonstrate excellent communication (written and verbal) and interpersonal skills.
Able to work independently and exercise a high degree of initiative.
PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software.

Nice To Haves

Minimum of 6 months previous experience in retail sales and/or financial services experience preferred.

Responsibilities

Exhibit consistent relationship building including preparing for customer interactions, building rapport, and utilizing questions to understand customer needs.
Explain Seacoast Bank products and services to customers and identify referral opportunities.
Process checks, cash, and negotiable instrument transactions adhering to bank policies and procedures.
Ensure branch adherence to AML/BSA requirements, audit procedures, operational procedures, dual control, security, and Business Continuity.
Assist in remediating audit/scorecard/QC deficiencies.
Resolve customer concerns in a timely, professional, and positive manner.
Balance cash drawer daily and monitor work for accuracy.
Follow instructions and respond to management direction to resolve customer objections and problems.
Adhere to Seacoast Bank’s Code of Conduct and follow all safety and security procedures.
May be assigned vault responsibilities.