Teller Part Time Spanish Required Palatine IL

Wells Fargo•Palatine, IL

2d•$22 - $28•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network in Palatine, Illinois. In this customer-focused, front-line role, the Teller supports customers’ everyday banking needs through in-branch interactions, processes transactions accurately, and provides a welcoming and reliable experience. The Teller is a primary customer contact and represents the branch through attentive service, careful work, and genuine care. The role builds foundational banking skills by helping Tellers understand customers’ needs and introduce relevant products, services, and digital tools. Tellers identify opportunities to assist customers and connect them with bankers for more detailed product conversations. They collaborate with branch teammates to support smooth daily operations and consistent customer service. Wells Fargo offers training, coaching, and a team-based culture to support development and career mobility. The position requires bilingual Spanish/English speaking and listening proficiency, and candidates must pass a required language assessment. The schedule will include Saturdays. The position is not eligible for visa sponsorship. The listed base pay range is $22.00–$27.50; pay may vary based on factors including performance, skills, experience, and work location, and employees may be eligible for incentives.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
Bilingual speaking and listening proficiency in Spanish and English.
Must take and pass the required language assessment.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to process transactions accurately across multiple systems in a fast-paced environment.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions quickly.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and escalate concerns appropriately.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills.
Organization and adaptability, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships, listen to understand everyday financial needs, and connect customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, use sound judgment, and manage risk in line with policies and controls.
Communicate clearly, ask questions to clarify customer needs, and provide straightforward solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; identify and escalate issues and make sound risk decisions.