Teller

TruPoint Bank•Richlands, VA

12d•$31,200 - $34,320•Onsite

About The Position

The Teller will be responsible for the paying, receiving, and processing of deposits, withdrawals, and payment transactions for customers at the office assigned. The individual will provide prompt, efficient, and accurate customer service functions, representing the bank in a courteous, professional, and confidential manner. The Teller will also perform other business development, clerical, and report preparation functions as may be assigned.

Requirements

High School Diploma or Equivalent
Computer proficiency - Microsoft Word & Excel
Excellent verbal and written communication skills
Excellent cash handling skills
Ability to maintain strictest level of confidentiality
Effective problem solving and decision-making skills
Displays a positive attitude

Responsibilities

Processing transactions for commercial and retail accounts including demand deposit accounts, savings accounts, certificates, and related loan processing. This may also include transactions related to cashiers checks and U.S. savings bonds.
Conducting all assigned transactions according to security and operational guidelines, including endorsements, customer identification procedures, checking cashing limits, night deposit and bank-by-mail activity, and money handling activity including all balancing and settlement procedures.
Complying with all bank policies, procedures, and guidelines, as well as any regulatory guidelines pertaining to the duties of a teller.
Being knowledgeable about the bank and the products and services provided, including knowledge of where the various products and services can be obtained.
Assuring a high level of customer satisfaction by being knowledgeable of the bank’s systems and utilizing any/all available resources.
Promoting bank products and services by identifying needs and communicating opportunities to customers and referring to the appropriate product specialist.
Being proactive in initiating activities to strengthen customer relationships, build a positive community image, and foster teamwork.
Being responsible for individual professional development.
Being a proactive participant in marketing, sales campaigns, business development, and relationship building efforts that relate to the assigned location or the bank as a whole.
Being responsible for full compliance with all policies, procedures, rules, and regulations.
Maintaining a strict level of confidentiality.
Performing various other duties as may be assigned.