Teller

Financial Staffing Resources, Ltd.•Irving, TX

12d•$19 - $20•Onsite

About The Position

We are seeking a motivated TELLER who is ready to grow with our organization. As a Teller, you will be an important part of the member experience, providing prompt, professional service while handling a variety of financial transactions. This position is ideal for someone who enjoys working with people, has strong attention to detail, and is comfortable identifying opportunities to connect members with additional Credit Union products and services.

Requirements

Six plus months of similar or related experience
High school education or equivalent
Knowledge of Teller policies and procedures
Basic understanding of Credit Union operations
Good communication and cross selling skills
Professional appearance, dress, and attitude
Good math skills
Ability to operate related computer applications and business equipment, including adding machine, typewriter, copy machine, coin and money counting machines, and telephone
Good typing skills

Responsibilities

Processing deposits
Processing withdrawals
Accepting loan payments
Issuing cashier’s checks
Issuing money orders
Processing cash advances
Balancing daily transactions and verifying cash totals
Answering incoming calls from members
Responding to inquiries and questions
Handling complaints and troubleshooting problems
Providing information and directing members to the appropriate department when needed
Ensuring members are promptly and professionally served
Actively cross selling Credit Union products and services
Receive and process member financial transactions, including deposits, withdrawals, and loan payments
Sell money orders and cashier’s checks to members
Transfer funds between member accounts as directed
Cross sell Credit Union products and services
Welcome members and provide routine information about Credit Union services
Direct members to the appropriate department for specific information and service
Balance cash drawer and daily transactions
Perform miscellaneous administrative tasks including typing, filing, scanning, computer input, and answering the telephone
Perform other duties as assigned
Teller functions are performed efficiently, effectively, and accurately in accordance with established policies, standards, and security procedures
Monies are balanced and discrepancies are promptly resolved
A balancing record that meets established standards is maintained
Strong business relationships are built with members
Member questions and concerns are resolved courteously and promptly
Positive working relationships and coordination exist with area personnel and management
Assistance is provided to other Tellers and staff as needed
Supervisors are appropriately informed of area activities
Required reports and records are accurate, complete, and timely
The Credit Union’s professional reputation is maintained and conveyed