Teller - Full-time (Bilingual - English & Spanish)

Palisades Federal Credit Union•Town of Clarkstown, NY

2h•$17 - $19•Onsite

About The Position

To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. This role also involves cross-training as a Call Center Representative to assist members and potential members with telephone requests, answer questions about products and services, and resolve problems within their authority. The position also requires cross-selling Credit Union services and performing various administrative tasks.

Requirements

Up to six month of similar or related experience.
A high school education or GED.
Bilingual - Spanish & English speaking required.
Ability to organize and prioritize work and meet deadlines.
Strong verbal, written, and public speaking skills and interpersonal skills.
Knowledge of regulations within the credit union industry.
Ten key calculator and computer keyboard by touch.
Must be good with detail to deal with numbers and names.
Regularly required to sit.
Frequently required to use hands to finger, handle, or feel objects, tools, or controls.
Occasionally required to stand, walk, and talk or hear.
Must occasionally lift and/or move up to 30 lbs.
Specific vision abilities required by this job include close vision and the ability to adjust focus.

Nice To Haves

Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.

Responsibilities

Receives and processes members’ financial transactions, including deposits, withdrawals and loan payments.
Sells money orders and travelers’ checks to members.
Transfers amounts from member accounts as directed.
Balances cash drawer and daily transactions.
Posts transactions to member accounts and maintains member records.
Welcomes members and provides routine information concerning services and directs member to appropriate department for specific information and service.
Cross-train as Call Center Representative - assists members and potential members with their telephone requests; answers questions about products and services and resolves problems that are within their authority to resolve; refers problems that are beyond their authority to their supervisor.
Cross-sells Credit Union services.
Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone.
Performs other job related duties as assigned.