Teller

Glacier Bancorp, Inc.•Ketchum, ID

14h•Onsite

About The Position

Mountain West Bank is seeking a FullTime Bank Teller for our Ketchum, ID location. As a Teller, you will support Mountain West Bank’s mission to deliver exceptional customer experiences. This role offers comprehensive training, competitive benefits and growth opportunities, as well as the opportunity to make a difference with every customer interaction. This position is designed for individuals who embody a customer-first mindset with genuine enthusiasm. We are seeking applicants who demonstrate clear communication, provide top-notch customer service skills and have impeccable manners. This position reports to the Customer Service Manager. Career growth includes roles such as a Personal Banker, Customer Service Manager, Branch Manager and many more! This is a full time, hourly position. Candidates must be available Monday through Thursday, 8:45 am to 5:15 pm and Friday from 8:45 to 6:15 for a total of 37 hours per week. Rate of pay depends on experience.

Requirements

High school diploma or equivalent.
6 months of prior customer service experience.
Excellent communication and interpersonal skills.
Excellent technology acuity & computer systems knowledge.
Ability to efficiently use multiple computer programs and systems simultaneously.

Nice To Haves

Jack Henry experience
6 months of prior cash handling experience

Responsibilities

Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.
Process savings withdrawals. Cash checks: verify endorsement, receive proper identification, and ensure validity.
Identify counterfeit currency.
Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations, and consumer privacy policies.
Cross-sell bank products and services.
Refer customers to the proper department for issues that cannot be resolved at the teller line.
Count and roll loose coins.
Issue personal money orders and cashier’s checks, accept orders and payment for U.S. Savings Bonds and sell American Express Travelers Checks (single & multiple signer).
Accept loan payments: verify payment amount and issue receipts.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Ensure teller station is properly supplied.
Follow procedures for removing accounts for dormancy.
Balance drawer daily, including periodic batching of cashed checks.
Process cash advances, redeem U.S. Savings Bonds.
Maintain appropriate currency logs.
Follow all bank policies and procedures.
Perform other transactions as needed in accordance with policy and procedures.
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.