Teller

First Bank & Trust Co.•Ardmore, OK

28d•Onsite

About The Position

This position is responsible for assisting customers with banking transactions such as deposits, withdrawals and inquiries regarding accounts. The Teller role involves receiving and paying money, processing loan payments, deposits, withdrawals, and inquiries. It also includes ordering currency and coin, balancing currency, coin, and checks in the case drawer daily, and preparing cash for the vault. Responsibilities extend to ATM and Cash Dispenser balancing and maintenance, assisting with night vault operations, and supporting opening and closing procedures. The role also requires checking and maintaining inventory of stock for the Teller-Line, providing exceptional customer service, assisting team members, and adhering to attendance and punctuality standards. Effective cooperation with supervisors, co-workers, and customers, and following supervisor's directions are essential. Additional duties may be assigned by management.

Requirements

High school diploma or equivalent.
Proficient computer, 10 key, and typing skills.
Strong proficiency in pc applications.
Ability to recognize and meet the needs of customers.
Ability to maintain a high degree of confidentiality.
Strong verbal and written communication skills.
Strong interpersonal skills: able to work well with a wide range of people.
Strong computer skills.
Demonstrate dependability through good attendance and adherence to timelines and schedules.
Strong analytical skills.
Strong problem-solving skills.
Strong sense of customer service.

Nice To Haves

Training from Vocational or Technical school helpful.
Preferred minimum of 6 months to one year handling large monetary transactions.

Responsibilities

Receive and pay money including processing loan payments, deposits, withdrawals, and inquiries.
Order currency and coin for branch.
Balance currency, coin and checks in case drawer at the end of each day.
Straighten cash in drawer and prepare it for selling to the vault.
Responsible for ATM balancing and maintenance.
Responsible for Cash Dispenser balancing and maintenance.
Assist with night vault.
Assist with opening and closing procedures.
Check and maintain all inventory of stock necessary to operate Teller-Line.
Provide exceptional customer service.
Assist other Team Members as needed.
Meet attendance and punctuality standards.
Effectively work and cooperate with supervisors, co-workers and customers.
Follow the direction of supervisor.
Perform other duties and projects as required by management.