Teller - South Branch (Marion)

Via Credit Union•Marion, IN

2d•Onsite

About The Position

Via Credit Union is seeking a Teller for the South Marion Branch. The Teller reports to the Head Teller and is responsible to greet members, process transactions, assess members’ needs, and educate and enlighten members as to how Via Credit Union can meet their needs. Scheduled hours are Tuesday - Thursday 8:15 - 4:30, Friday 8:15 - 5:00, and Saturday 8:15 - noon, unless otherwise specified.

Requirements

High School Diploma or equivalent
Prior teller and/or cash handling experience preferred
Basic computer skills including Word and Excel
Demonstrate and consistently model the ViaCU brand based on the mission, vision, and values.
Demonstrate honesty and integrity and be seen as credible in the workplace.
Accept responsibility and be accountable for your actions.
Demonstrate ability to take care of the members’ needs while following company procedures to resolve the issue.
Demonstrate and model strong interpersonal skills, maintain a positive and respective attitude.
The ability to formulate sound decisions using the available information.
Act as a role model within and outside of the department.
Adhere to company policies and procedures, maintaining confidentiality, and demonstrating the ability to handle sensitive matters.
Excellent organizational skills and initiative to improve processes.
Communicate regularly with department head about issues.
Demonstrate flexible and efficient time management, ability to work independently and prioritize work and complete within given deadlines.
Successfully pass a comprehensive background check
Be in good financial standing as a condition of employment and to remain in such standing. “Good financial standing” means that the employee is current on all payments due to Via Credit Union or any other creditors and is in compliance with all applicable laws relating to financial crimes.

Responsibilities

Process various types of transactions
Manage the cash drawer and balance daily
Responsible for processing transactions for miscellaneous items sold by ViaCU
Assist members with the balancing of their accounts
Learn members’ names; be prepared to ask for identification when necessary
Scrutinize ID’s and items presented for deposit or cash in order to determine legitimacy
Count bulk coin deposits
Assist members in accessing safe deposit boxes
Set up term deposits
Advise members of overdue accounts or other matters that are in need of attention
Process items received through night drop or mail
Be alert for messages on the system regarding members and their accounts
Scan checks
Perform file maintenance as necessary
Continually listen to and assess members’ needs
Educate and enlighten members as to how Via Credit Union can meet their needs
Verify/collect information for check orders
Responsible for monitoring fraudulent or suspicious behavior
Must ensure all transactions are conducted in compliance with the rules and regulations, which govern our business, particularly the Bank Secrecy Act/Anti-Money Laundering
Assist peers and other departments as needed

Benefits

Health, Life & Disability Coverage
Affordable medical, dental, and vision (employer co-pay)
Flexible Spending Account – Dependent Care & Unreimbursed Medical
Basic Life Insurance (employer paid)
Voluntary Life & AD&D
Long Term Disability (employer paid)
Travel AD&D (employer paid)
Vacation
Sick: 72 hours annually
Unused hours rolled over to a Sick Bank
Personal: 16 hours annually
Free Saturday (after 1 year)
Holidays: 9 paid holidays
Community Service Day: Employer paid
Bereavement Pay
Competitive Pay
Annual Performance Reviews
Incentive Pay: Some positions qualify for incentive pay
401(k): Safe Harbor Non-Elective (employer paid)
Elective Deferral: Employee contribution, minimum of 1%
Company Match: Employer contribution, dollar for dollar, up to 3% of annual compensation
Discretionary Profit Sharing