Teller FT

R I A FEDERAL CREDIT UNION • Silvis, IL

1d • $14 - $21 • Onsite

About The Position

At R.I.A. Federal Credit Union, a Teller’s primary focus is to improve the financial well-being of our members. This is accomplished through: Relationships: Building relationships is integral to the success of R.I.A. As a community credit union, R.I.A. Tellers will invest the time to get to know each member and take care of their needs while finding opportunities to improve their financial well-being. Integrity: In an era of big banks and big data, operating with integrity is becoming a more difficult trait to find in a financial institution. R.I.A. Tellers are committed to handling member’s finances and data in a manner that is ethical, transparent, and professional. Action: Not content with “business as usual,” R.I.A. is action oriented. From helping a member solve a financial challenge to positively impacting the community through volunteering and sponsorships, R.I.A. is motivated to action.

Requirements

• Basic math skills
• Ability to type, count and use a calculator
• Financial/business acumen
• Respectful
• Cooperative/teamwork/collaborative
• Can learn and evolve
• Adaptable
• Trustworthy
• Strong ethical practices and integrity
• Attention to detail, accuracy and solid organizational skills
• Strong written and verbal communication and public relations skills; listens for understanding
• Takes initiative
• Helpful attitude
• Dependable and dedicated
• Ability to problem solve and multi-task
• Relates well to employees at all levels; relationship-builder; exemplary customer service
• Minimum High School graduate or GED, required.

Nice To Haves

• Experience in banking and or customer service, preferred.

Responsibilities

• Tellers must maintain high levels of product/services knowledge so, in-turn they can educate members and prospective members on such products and services.
• Tellers interact with members and prospective members, specific to deposit and loan accounts. Since these interactions are in-person, creating a pleasant experience for R.I.A. members are vital. Interacting with the branch team and being present for meetings and continuing education with be an important factor to the success of a Teller.
• Tellers will perform banking transactions including but not limited to deposits, withdrawals, loan payments, check cashing, transfers, and various other financial transactions.
• A teller must be able to assist in branch opening and closing procedures which may include processing checks, night drops, or stocking supplies.
• As a not-for-profit financial institution we have a responsibility to uncover opportunities to improve the financial well-being of those we interact with. The most important characteristic of a successful Teller is their ability to find these opportunities and convert them into success for our members. Should opportunities arise to help a member with an additional product or service, the Teller should be referring this to the respective teams to act.
• A strong understanding and adherence to compliance is a requirement for success as a Teller at R.I.A.
• Must follow safety and security rules and regulations.
• Maintain the security of your work area and keep it organized and neat in appearance.
• An ability to balance and handle cash in a safe and secure manner is important.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED