Teller PT

R I A FEDERAL CREDIT UNION • Bettendorf, IA

2d • Onsite

About The Position

At R.I.A. Federal Credit Union, a Teller's primary focus is to improve the financial well-being of our members. This is accomplished through building relationships, operating with integrity, and taking action. Tellers must maintain high levels of product/services knowledge to educate members and prospective members. They interact with members and prospective members regarding deposit and loan accounts, creating a pleasant in-person experience. Tellers perform banking transactions including deposits, withdrawals, loan payments, check cashing, transfers, and other financial transactions. They may also assist in branch opening and closing procedures. A key aspect of the role is to uncover opportunities to improve members' financial well-being and refer them to the respective teams. A strong understanding and adherence to compliance, safety, and security rules and regulations are required. An ability to balance and handle cash securely is important.

Requirements

• Confidentiality
• Basic math skills
• Ability to type, count, and use a calculator
• Financial/business acumen
• Respectful
• Cooperative/teamwork/collaborative
• Ability to learn and evolve
• Adaptable
• Trustworthy
• Strong ethical practices and integrity
• Attention to detail, accuracy, and solid organizational skills
• Strong written and verbal communication and public relations skills; listens for understanding
• Takes initiative
• Helpful attitude
• Dependable and dedicated
• Ability to problem solve and multi-task
• Relates well to employees at all levels; relationship-builder; exemplary customer service
• Minimum High School graduate or GED
• Follow safety and security rules and regulations.

Nice To Haves

• Experience in banking and/or customer service

Responsibilities

• Educate members and prospective members on products and services.
• Interact with members and prospective members regarding deposit and loan accounts.
• Perform banking transactions including deposits, withdrawals, loan payments, check cashing, and transfers.
• Assist in branch opening and closing procedures.
• Uncover opportunities to improve members' financial well-being and refer them to respective teams.
• Adhere to compliance, safety, and security rules and regulations.
• Maintain the security of the work area and keep it organized and neat.
• Balance and handle cash in a safe and secure manner.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED