Teller - Jefferson City

Mid America Bank•Jefferson City, MO

2d•Onsite

About The Position

The Teller is responsible for accurately processing customers’ routine transactions in a professional and friendly manner. The Teller also interacts with customers and provides them with information about their accounts and bank products and services.

Requirements

Previous cash-handling or customer service experience preferred.
Strong attention to detail and accuracy.
Commitment to confidentiality.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks.
Basic computer skills and ability to learn new technologies

Nice To Haves

High school diploma or equivalent preferred, not required and/or prefer to be at least 16 years of age at time of employment

Responsibilities

Safely and accurately process customers’ routine transactions such as cashing checks, depositing money, issuing withdrawals, and collecting loan payments
Issue negotiable items such as cashier’s checks
Provide customers access to their safe deposit box
Complete customers’ special requests as needed
Maintain supply of cash and currency in personal cash drawer
Count personal cash drawer at the end of each shift to make sure it balances
Reconcile personal cash drawer in the event drawer does not balance
Interact with customers in person, on telephone, or through other electronic communications in a friendly, helpful, and patient manner
Answer customers’ basic inquiries about their accounts
Identify customer needs through active listening and provide tailored solutions to enhance satisfaction and build loyalty.
Comply with bank operations and security procedures
Maintain confidentiality of customer and bank operations information
Other duties as assigned by manager