Teller (Part-Time)

Mercantile Bank•Wheatland Township, MI

1d•Onsite

About The Position

Join Mercantile Bank as a Part-Time Teller and immerse yourself in an exciting career where your skills will shine in a dynamic and customer-focused environment. As an onsite team member, you'll engage directly with clients, providing exceptional service that reinforces our core values of integrity and excellence. This role offers the chance to be a problem solver, building lasting relationships with customers that make a real impact on their financial journeys. Bring your energetic and forward-thinking attitude to a place that values your contributions and fosters professional growth.

Requirements

Strong verbal and written communication skills
Proficiency in analytical and problem-solving abilities
Solid foundation in sales and customer service
Adept cash-handling skills
Manage cash transactions and balance your drawer daily.
Adhere to all banking regulations and policies

Nice To Haves

Energetic and forward-thinking attitude

Responsibilities

Performs and completes in an efficient and courteous manner the teller servicing of transactions, deposits, withdrawals, payments on loans, and check cashing within the established policies and procedures.
Maintain a cash drawer and balance the drawer daily.
Promotes and enhances customer relations by projecting a positive image of the bank, department and self by providing quality service to all customers.
Initiates sales, actively pursues cross-sell opportunities, and assures proper servicing and referrals with the appropriate personnel using Mercantile's Customer Relationship Management System (360 View).
Meets or exceeds sales goals.
Answer the telephone and directs customer inquiries to appropriate bank personnel.
Operate a teller window and drive-up lane, delivering exceptional customer service through a variety of banking transactions, including deposits, withdrawals, loan payments, and check cashing.
Identify cross-sell opportunities and connect customers with the right team members to enhance their banking experience.
Efficiently managing your cash drawer and balancing it daily will be key responsibilities.
Projecting a positive image of the bank and maintaining up-to-date knowledge of our products and services, you'll promote strong customer relations.
Initiating sales, meeting sales goals, and actively utilizing our Customer Relationship Management System (360 View) for efficient service.
As a collaborative team player, you will support colleagues in daily tasks, attend required training sessions, and adhere to all banking regulations and policies while embracing the dynamic culture at Mercantile Bank.

Benefits

Competitive compensation
Bonus programs
Vacation time
Sick time
11 paid holidays
Incentive Vacation Time
Employee Assistance Program (EAP)
Adoption and IVF Assistance
Fitness Equipment Purchase Plan
401(k) match at 100% up to the first 5%
529 College Savings Plans
Discounted bank services
Legal protection
Tuition Reimbursement
Exceptional training, and development opportunities tailored to your career interests and goals.