Teller

Expree Credit Union•Frankfort, KY

24d•Onsite

About The Position

Expree Credit Union is looking for a qualified full-time Teller. At Expree, we know that our employees are our most valuable asset and that, together, we have the ability to make a difference in the lives of our members and our organization. Expree Credit Union is committed to providing hand-crafted solutions with high-quality financial products and services. In the role of the full-time Teller, you will provide member satisfaction and retention by building relationships, promoting products and services, and ensuring compliance with all policies, procedures, and regulations.

Requirements

High School Diploma or GED required
At least 1 year of Teller/Cash Handling experience
General knowledge of credit union or banking practices
Trustworthiness and the ability to act with integrity
Excellent written and verbal communication skills
Excellent analytical and math skills
High attention to detail and accuracy
Ability to deal with difficult members and difficult situations in a very professional manner
Maintain confidential and sensitive information
Strong computer and keyboarding skills, including data entry, transaction processing, or recordkeeping
Customer service experience involving direct interaction with the public
Strong ability to communicate and collaborate with team members

Nice To Haves

Bi-lingual in Spanish/English

Responsibilities

Greet and welcome members to the credit union in a courteous, professional, and timely manner
Provide prompt, accurate, and efficient member transactions
Receive share draft/checks and cash for deposit to accounts; verify amounts, examine share draft/checks for proper endorsement, and enter deposits into records
Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances.
Assist with mail or email transactions, when available.
Maintain an up-to-date comprehensive knowledge of all credit union products and services that are handled or promoted by tellers
Maintain an up-to-date and comprehensive knowledge of all related policies, rules, and regulations for the teller area including robbery procedures
Place holds on accounts for uncollected funds.
Balance the cash drawer at the end of the shift and compare totaled amounts to computer-generated proof sheet.
Research and resolve discrepancies. Report any discrepancies to the supervisor as necessary.
Ensure that the teller station is properly stocked with forms, supplies, brochures, etc.
Answer phone calls and transfer accordingly
Other duties as required.