PT TELLER
KIRKPATRICK BANK•Oklahoma City, OK
•Onsite
About The Position
The PT Teller serves as the first point of contact for customers, delivering exceptional service while accurately and efficiently processing a wide range of financial transactions. This role ensures a positive customer experience, protects bank assets, and adheres to all established policies, procedures, and regulatory requirements.
Requirements
- High school diploma or equivalent required
- Superior customer service skills
- Excellent verbal, written, and interpersonal communication skills
- Strong organizational and time management abilities
- Professional, positive, and courteous attitude
- High level of accuracy and attention to detail
- Commitment to maintaining customer and bank confidentiality at all times
- Basic math proficiency and computer skills
Nice To Haves
- Customer service and cash-handling experience preferred
- Prior banking experience preferred
Responsibilities
- Warmly greet customers and provide prompt, courteous assistance
- Process financial transactions, including deposits, withdrawals, check cashing, cashier’s checks, gift cards, savings bond redemptions, and loan payments
- Verify customer identities, signatures, and account information to reduce fraud risks and protect customer accounts
- Review checks for proper endorsements, dates, sufficient funds, payee identification, issuing bank validity, and overall legality
- Log and process night deposit envelopes in accordance with dual-control procedures
- Assist customers with Safe Deposit Box entry (if located at the branch) and process safe deposit box rental payments
- Respond to customer inquiries, resolve routine account issues, and escalate complex matters appropriately
- Identify opportunities to recommend additional products or services that meet customer needs and broaden their banking relationships
- Maintain up-to-date knowledge of bank policies, procedures, and regulatory requirements (e.g., BSA, AML, privacy laws)
- Maintain a professional, organized and secure workspace; uphold confidentiality and security protocols
- Participate in ongoing training and professional development
- Demonstrate a strong commitment to the Company’s mission, values, and customer service standards
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
