Teller - Full Time - Tomah
About The Position
The Branch Teller is responsible for providing exceptional service to our customers, processing transactions accurately and efficiently, and balancing a cash drawer daily. This position helps strengthen customer relationships by identifying needs and recommending appropriate products and services. Bank First believes great customer service comes before sales goals, you won't have to meet sales goals here! We believe in giving the best customer service and building relationships with our customers, therefore our tellers are not focused on selling, but rather great customer service!
Requirements
- High School Diploma or equivalent
- Customer service experience
- Cash handling experience preferred
- Strong communication skills
- Strong interpersonal skills
- Proficient computer skills (Microsoft Word and Excel)
- Excellent organizational skills
Responsibilities
- Provide exceptional customer service
- Process transactions accurately and efficiently
- Accurately balance cash drawer daily
- Identify customer needs and suggest appropriate products or services
- Follow established Know Your Customer guidelines to properly identify customers
- Adhere to all rules and regulations
- Primary contact for customers’ daily banking needs including deposits, withdrawals, payments, check cashing, etc.
- Complete Image Capture as needed
- Respond to customer calls and inquiries; transfer calls appropriately when needed
- Assist customers with entry into Safe Deposit Boxes
- Update customer information as needed (name, address, phone number, email address, etc.)
- Maintain efficiency with cash drawer, keeping only minimum cash needed
- May balance ATM
- Assist with branch reporting including bank secrecy act log and other bank and mandated reports
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
