Teller (Full Time) - Brownfield
About The Position
Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer service. The role involves representing the bank in a courteous and professional manner, operating an online teller terminal, maintaining client privacy, and ensuring the bank's quality reputation is maintained and projected. This position also requires assisting area personnel, keeping supervisors informed of activities and concerns, completing reports, and attending meetings and training classes. Additional duties may include performing night drop functions and related clerical duties, ensuring work areas are clean and secure, and cross-selling bank products and services.
Requirements
- High school graduate or equivalent.
- At least one year of related experience/cash handling required.
- Good communication skills.
- Professional appearance, dress, and attitude.
- Good math skills.
- Good typing skills.
- Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone.
- Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
- Ability to perform basic math skills, use decimals to compute ratios, percentages, and to draw and interpret graphs.
- Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
- Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.
- Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.
- All required training and webinars in 90-day plan.
- GS3 Program.
- Precision Integrated Teller – Advanced functions (split, cash advance, CC, etc.).
- CTR/MIL understanding.
- IVIEW Product Knowledge.
- SCO ATM Balancing.
- WITS/Wires – min. domestic.
- Risk Management Skill.
- Dual Control.
Nice To Haves
- Understanding of Bank operations preferred.
- Previous Teller experience preferred.
Responsibilities
- Process deposits, withdrawals, and post to general ledger accounts.
- Cash negotiable items, process loan payments, savings bonds, and cashier’s checks.
- Examine documents for endorsements and negotiability.
- Process transfers between accounts.
- Sell traveler’s checks, official checks, and money orders.
- Process credit card cash advances.
- Verify and balance cash daily, detecting and resolving discrepancies promptly.
- Offer other Bank products to meet customer needs and strengthen relationships.
- Follow Teller procedures consistently and adhere to compliance requirements.
- Establish and maintain effective, professional business relations with clients.
- Ensure client requests and inquiries are promptly resolved.
- Operate online teller terminal.
- Maintain privacy of customer information.
- Assist area personnel as required.
- Assist with training or orientation as needed.
- Keep supervisor informed of area activities and of any problems or concerns.
- Complete required reports and records accurately and promptly.
- Attend meetings and training classes.
- Perform night drop functions as assigned.
- Perform related clerical duties as assigned.
- Ensure that work areas are clean, secure, and well maintained.
- Cross sell Bank products and services.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
