Teller Part Time Rapid City Branches

Wells Fargo•Rapid City, SD

10d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller for its National Branch Network at branches in Rapid City, South Dakota. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurately processing transactions and providing a welcoming, reliable experience. Tellers serve as a primary customer contact and represent the branch through strong service, attention to detail, and genuine care. The role develops foundational banking skills by helping Tellers understand customers’ needs and introduce relevant products, services, and digital tools. Tellers identify opportunities to support customers and connect them with bankers for detailed product conversations. They work closely with branch teammates to support daily operations and provide a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture, and the position offers exposure to retail banking and potential career growth. The schedule will include Saturdays. The position is not eligible for Visa sponsorship. Work may be at one of the listed Rapid City branches, subject to position availability.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills for working effectively with branch teammates.
Organization and adaptability, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and direct them to convenient banking options, including digital tools, self-service options, or appropriate team members.
Build relationships and actively listen to understand everyday financial needs.
Connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Communicate clearly, clarify customer needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.