Teller - South Main

Freedom First Credit Union • Blacksburg, VA

9h • $18 - $21 • Onsite

About The Position

Identify member needs through the use of consultative sales techniques, process transactions, respond to service requests and educate members on options. This position requires a broad knowledge of operations, all Credit Union products and services including features. Use independent analysis and judgment to effectively resolve difficult or complex situations within guidelines while ensuring member satisfaction.

Requirements

• One year to three years of similar or related experience.
• A two year college degree or Completion of a specialized course of study at a business or trade school or Completion of a specialized and extensive in-house training or apprenticeship program.
• Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
• Skill and ability to use and operate a keyboard (typewriter), computer, calculator, fax machine, copier and telephone.
• Skill and ability to read and understand financial statements, contracts, applications, computer printouts, manuals and other related materials.
• Must have the skill and ability to use Microsoft Word and Excel.
• Must comply with government and other regulations affecting the credit union industry including, but not limited to, OFAC and the Bank Secrecy Act.

Responsibilities

• Follows an effective sales process while delivering exceptional member service.
• Assists members with transactions. Supplies information and answers questions about all loan and deposit products/services and resolves problems.
• Receives and accurately processes member financial transactions. Balances cash drawer and daily transactions.
• Assists with opening and closing of branch office and balancing procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree