Teller

Legence Bank•Evansville, IN

9d•Onsite

About The Position

Tellers are the first point of contact for our customers and their connection to many transactions that they can initiate while visiting the branch. They must be able to adapt to customer needs, complete service transactions, and refer customers to another branch employee for additional support when needed. They provide exceptional customer service while having conversations and building relationships. Tellers have a built-in career path for the individual that will include learning new accounts and consumer lending within a specified amount of time.

Requirements

High School Diploma or Equivalent
1 year of Cash Handling Experience Preferred
Ethical
Detail Oriented
Accurate
Organized
Communication
Customer Oriented
Initiative
Judgment
Reliability
Can Work in Fast Paced Environment

Nice To Haves

Proficiency in Microsoft Office
Able to quickly learn new software
Valid Driver’s License

Responsibilities

Put customers at the center of everything they do by providing primary customer care at the teller line.
Demonstrate care and understanding by engaging customers in conversations, actively listening, asking questions, and leveraging available conversation starters as needed.
Work as part of a team to help customers succeed financially.
Introduce customers to the appropriate banker or internal partner to proactively help meet their financial needs and provide appointment setting options as appropriate.
Maintain a cash drawer including cash handling and balancing.
Conduct basic services and account maintenance and transactions for customers.
Complete service requests and support the branch customer experience through lobby leadership. Assist customers with address changes, contact information updates, check orders, debit card issuance and maintenance, and online access setup and resets.
Serve as risk management leaders by understanding and managing risks in the business, adhering to policies, procedures and controls, and ensuring compliance with applicable laws, rules, and regulations.
Promote all products and services to ensure customers have everything they need for a successful banking experience.
Adhere to all Legence Bank Standards, serving as an example to other team members, as well as to our customers.
Represent and promote the Company within the community.
All other duties as assigned.