Full-Time Teller - Bilingual

Community 1st Credit Union•Osceola, IA

7d•Onsite

About The Position

As a Full-Time Teller at our Osceola location, you will help create smooth, welcoming member experiences by handling everyday member needs with care and accuracy. This role matters because you're often the first point of contact-and your service helps members feel confident in their finances. Fluency in both English and Spanish is required. No banking experience? No problem. We are looking for candidates with strong customer service experience, a positive attitude, and a willingness to learn. Our team will provide the training need to build a successful career with C1st. Key responsibilities include processing deposits, withdrawals, payments, and other routine transactions; answering questions about accounts and services; and resolving concerns with a calm, problem-solving approach.

Requirements

Fluency in both English and Spanish is required
Strong customer service experience
A positive attitude
A willingness to learn
Friendly, professional communication
A member-first mindset
Strong attention to detail
Comfort working with numbers
Reliability
Integrity
Ability to learn new systems and procedures

Nice To Haves

Banking experience is welcome, not required

Responsibilities

Processing deposits, withdrawals, payments, and other routine transactions
Answering questions about accounts and services
Resolving concerns with a calm, problem-solving approach
Handling everyday member needs with care and accuracy
Getting station ready, checking for updates, and connecting with teammates on priorities for the day
Creating an easy, respectful experience for members
Balancing your drawer
Completing documentation
Staying current on tools and processes