Teller, Lexington, MA, Part-Time, Onsite

Digital Federal Credit Union • Lexington, MA

3d • Onsite

About The Position

Contribute to DCU’s Success Sharing and business goals by identifying members’ needs, providing service excellence and helping members achieve their financial goals. This role involves accurately processing teller transactions, explaining DCU products and services, achieving referral goals, adhering to policies and procedures, and potentially providing coverage in other areas. The position also encourages identifying and submitting efficiency and process improvement ideas.

Requirements

• High School Diploma or equivalent
• Prior cash handling experience
• Verbal communication skills
• Technical skills (Windows, Microsoft Office)

Nice To Haves

• Previous customer service experience preferred
• Bilingual skills a plus

Responsibilities

• Accurately process all teller transactions such as deposits, withdrawals, loan payments and check cashing, as well as assist with end of day balancing.
• Understand and explain all DCU products and services and complete member requests.
• Achieve individual referral goals by identifying the financial needs of new and existing members by building strong business relationships and educate and cross sell appropriate products and services.
• Adhere to all DCU policies and procedures, which include security compliance and following guidelines intended to limit risk exposure to fraud and losses.
• May be asked to provide coverage in other DCU areas such as other branches, Information Center, or support departments.
• Continuously identify and submit efficiency and process improvement ideas.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED