Full-Time Teller (Southwest Austin)
About The Position
As a Teller at United Heritage Credit Union (UHCU), you will provide exemplary customer service to members while accurately and efficiently processing everyday banking transactions. You will interact with members more than anyone else, so we are looking for someone who is not afraid to strike up a conversation and find opportunities in every transaction. The focus is on the complete member experience, ensuring precision and accuracy in all transactions. Tellers are the frontline to UHCU's success, and we seek candidates committed to providing an exceptional customer service experience. This role offers the opportunity for career growth within a dynamic, team-oriented environment.
Requirements
- High School Diploma or GED equivalent.
- At least 6 months of cash handling and customer service experience within the last 12 months.
- Previous experience in a service-oriented position where the primary focus was external customer service.
- Must be available to work a flexible schedule as hours/schedule are subject to change based on the needs of the business.
- Excellent listening ability and verbal communication skills.
- The ability to work hard, find solutions and have fun.
- Passion for providing outstanding service to members.
- The ability to collaborate with team members.
- Strong attention to detail, with a focus on accuracy and quality of work.
- Ability to multitask in a fast-paced environment.
Nice To Haves
- Previous Teller experience is a plus.
- Previous experience cross-selling products and/or services.
- Bilingual (English/Spanish) is a plus.
Responsibilities
- Promote and maintain positive relationships with members and teammates.
- Promote, cross-sell, and refer credit union products and services to fulfill members' financial needs.
- Participate and volunteer in community events and initiatives.
- Process everyday banking transactions such as deposits, withdrawals, transfers, and payments.
- Ensure transactions are conducted with precision and without error.
- Provide exemplary customer service.
Benefits
- Competitive Benefits Package
- 401(k) options (Pre-Tax and/or Roth)
- Generous paid time off (PTO)
- Education Reimbursement Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
